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IP and account troubleshooting

Is My IP Banned? How to Check the Error and Fix the Right Problem

To check whether an IP address is banned, start with the failed request. Identify the response, the application and the account state before changing the connection. No public checker can tell you whether every website will accept an address.

Coronium Technical TeamSources checked 7 min read

Start with the evidence

  • A 403 is a refusal, a 407 concerns proxy authentication, and a 429 indicates rate limiting. None alone establishes a permanent IP ban.
  • Collect the error, timestamp and public address from the failing application. Change one variable at a time.
  • Use the platformโ€™s review process for account restrictions and the site operatorโ€™s logs for request-level blocks.

Classify the failure before trying a fix

Match the symptom to the component that can explain it.
Observed resultStart hereAvoid concluding
DNS lookup failsHostname, resolver and local networkThe account is banned
TCP timeout or refused connectionEndpoint, port and network pathA reputation score caused it
TLS validation errorHostname, clock and trust configurationDisabling verification is the fix
401 responseAuthentication for the target serviceA new IP supplies valid credentials
403 or named deny pageResponse details and site-owner logsEvery 403 is an IP ban
407 responseProxy credentials and client supportThe destination suspended the account
429 responseRetry instructions and shared request volumeRapid retries will clear the restriction
Explicit account noticeOfficial review or recovery flowA network change reverses enforcement

The status code narrows the investigation but does not explain every cause. HTTP Semantics defines 403 as a server refusing the request; the refusal can have reasons unrelated to credentials. A 407 concerns authentication to an intermediary proxy. Neither code is a universal IP-ban verdict.

The 429 standard describes rate limiting and allows a Retry-After header. The limit can identify a user through credentials or cookies and can apply to a resource or broader service. Do not assume changing the IP resets the relevant counter.

A DNS error, connection timeout or TLS failure happens at a different stage from an HTTP denial. Preserve the actual client error rather than relabeling all failed requests as bans.

Capture a small evidence bundle

Save the exact message and affected URL, the time with time zone, and the action you attempted. Add the application name and whether the request came from your device, a remote browser or a cloud job. Keep request IDs or Cloudflare Ray IDs if shown.

Use What is my IP in the browser you are investigating. For a server-side job, obtain the outbound address from that runtime instead. Record IPv4 and IPv6 separately if both are involved. A browser lookup cannot verify an unrelated processโ€™s route.

Do not put passwords, cookies, API tokens or private page content in a support screenshot. Keep a private copy of the full diagnostic record and share a redacted version. Link the failed action to its response and timestamp so an operator can investigate the same event.

Make one controlled comparison

Keep the account, URL and client unchanged while checking one suspected configuration issue. If you administer the network and policy allows it, compare the same ordinary request through the intended proxy and a normal direct connection. Do not continue a denied action by cycling through new identities.

Interpret the result narrowly. If direct access works and the configured proxy fails, inspect proxy authentication, protocol support and the actual deny response. If both fail with the same account notice, follow the account workflow. If the browser works but a scheduled job fails, inspect the jobโ€™s credentials and runtime.

A comparison is not proof of a permanent provider-wide block. The two paths can differ in IP family, DNS, transport and destination policy. Record the difference so the relevant operator can investigate it. Stop changing settings once you have an actionable failure to report.

Collect an HTTP response from a command-line client

For an endpoint you are allowed to request, curl can save the response headers and body without retrying automatically. Replace the example URL with that endpoint. This uses the current curl environment, including any configured proxy variables; it does not reproduce a signed-in browser session.

curl --silent --show-error --max-time 20 \
  --dump-header response-headers.txt \
  --output response-body.txt \
  --write-out 'HTTP status: %{response_code}\n' \
  'https://example.com/'

The curl manual documents the output and timeout options. Inspect the saved response locally and redact cookies or other sensitive headers before sharing it. A transport error may leave no HTTP status from the destination; read curlโ€™s error output as well.

This example does not follow redirects, attach account credentials or retry. If the first response is a redirect, record its location and confirm the expected destination before proceeding. Do not add options that disable TLS verification to make a failing check appear successful. For deliberate proxy configuration, use the Linux proxy guide.

Use the platform-specific diagnostic path

Different services expose different evidence and review channels. Follow the guide that matches the response:

If you own the affected website, inspect the actual rule or application log associated with the request. Make a narrow correction to a mistaken rule and retest. Disabling the entire protection layer makes it harder to understand which change fixed the problem.

Read reputation results as supporting evidence

A blocklist or risk score describes its providerโ€™s dataset. Our IP reputation guide explains the difference between abuse reports, mail-policy listings, fraud estimates and request-level bot scores. A clean external result cannot prove that an unrelated website will accept a request.

The shared-address standard documents address space used for carrier-grade NAT. Public IPv4 sharing means the connection may reflect activity from multiple subscribers. Sites can still filter a shared address, and historical reports do not identify which subscriber generated the traffic.

If the error names a particular list, examine that list and its stated reason. If it names no list, avoid selecting an arbitrary score as the cause. Network ownership and ASN information can help identify an operator, but they are not a universal trust rating.

Diagnose AI tools at the runtime where requests happen

An AI assistant may use several network paths: the model API, a local browser tool, a hosted browser and a background worker. A desktop proxy setting can affect one path while leaving another unchanged. Identify the process that received the error before changing credentials or routing.

Give an agent a bounded task: collect the status and request ID, redact secrets, classify the failure and stop when operator action is required. An HTML challenge page must not be summarized as successful extracted content. An account notice should reach the account owner instead of triggering automatic IP rotation.

For browser tools, the Browser Use guide and Browserbase guide cover the relevant configuration locations. Check the destinationโ€™s current access policy separately from the proxy connection. A working tunnel does not authorize a data-collection job.

Choose a remedy that matches the evidence

Correct invalid proxy credentials or unsupported client settings in the client. Follow supplied retry instructions for a rate limit and fix the job that generated excessive requests. Send a site operator the deny code and request ID when a rule needs review. Use the official account channel for a suspension or security lock.

A mobile proxy routes the configured application through a carrier network. It does not clear every reputation dataset, repair a broken browser or reverse an account decision. Choose a provider after verifying the required protocol, session behavior and capacity, rather than buying a promise of universal access.

Retest the original action after the relevant correction. Keep the successful result with the earlier failure so you can explain what changed. If the outcome is still ambiguous, preserve the evidence and escalate to the component owner instead of adding more variables.

Sources and review scope

Sources reviewed October 11, 2026. This is a review of the linked primary documentation, with diagnostic guidance from Coronium. We do not have access to a platformโ€™s private risk scores or individual account decisions. Examples are illustrative, and recovery outcomes are not guaranteed.

Frequently asked questions

Continue diagnosing the problem

Separate network errors, reputation signals and account restrictions before choosing a remedy.

Related workflows

IP reputation and blocklists

Interpret the dataset behind a score.

SOCKS5 client behavior

Check protocol and authentication compatibility.

Browser proxy setup

Verify routing in the browser you use.

Linux and container proxy settings

Trace the configuration of a server-side workflow.